Privacy and Cookies

    What are Cookies?

    This website uses cookies to identify users, improve our support service response, and personalise services. A cookie is a small string of text that is sent to your browser by our web server and is stored by your device or computer until you delete it or it expires. Each time your browser requests a page from our server, this information is sent back, identifying your device. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies do not identify you or any personal information about you, but as a rule, cookies will make your browsing experience better.

    Log Information

    When you access this website our servers log files every time a page is accessed. This information is used to measure how our systems are performing. Our log files do not identify any person or individual. These logs include the IP address of the device or computer requesting the page, name of page(s) accessed, page elements requested, browser type, date, and time of request, and any error messages.

    Making Cookies Work for You

    You can delete cookies by visiting the cookies folder on your computer, but you may prefer instead to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website, which offers guidance for all modern browsers.


    We will only use the information you supply via the contact form on this website — such as your name, email address and telephone number — to contact you as you have requested. After this we will delete your personal information.

    To find how what personal information we hold or request its deletion, please contact Glen Chapman at Sweetcroft.